{"id":59,"date":"2019-03-15T11:51:38","date_gmt":"2019-03-15T11:51:38","guid":{"rendered":"https:\/\/udbl.co.ug\/blog\/?page_id=59"},"modified":"2022-12-09T08:42:42","modified_gmt":"2022-12-09T08:42:42","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/udbl.co.ug\/blog\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t
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1. INTRODUCTION<\/h5>

AncoraThemes (website url address: https:\/\/ancorathemes.com\/<\/a>) appreciates your business and trust<\/span>. We are Cyprus based company, creating products to enhance your website building experience. Please read this Privacy Policy, providing consent to both documents in order to have permission to use our services.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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2. DATA COLLECTED<\/h5>
DATA STORAGE LOCATION<\/span><\/h6>

We are Cyprus based company and operate web servers hosted in Germany. Our hosting provider Hetzner Online GmbH adheres to the EU\/US \u201cPrivacy Shield\u201d, ensuring that your data is securely stored and GDPR compliant. For more information on Hetzner Online GmbH privacy policy, please see here: <\/span>Hetzner Data Privacy Policy<\/span><\/a>.<\/span><\/p>

REGISTRATION DATA<\/span><\/h6>

If you register on our website, we store your chosen username and your email address and any additional personal information added to your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit this information.<\/span><\/p>

PURCHASE DATA<\/span><\/h6>

To receive product support, you have to have one or more Envato\/AncoraThemes purchase codes on our website. These purchase codes will be stored together with support expiration dates and your user data. This is required for us to provide you with downloads, product support and other customer services.<\/span><\/p>

SUPPORT DATA<\/span><\/h6>

If you have registered on our website and have a valid support account, you can submit support tickets for assistance. Support form submissions are sent to our third party Ticksy ticketing system. Only the data you explicitly provided is sent, and you are asked for consent, each time you want to create a new support ticket. Ticksy adheres to the EU\/US \u201cPrivacy Shield\u201d and you can see their privacy policy here: <\/span>Ticksy Privacy Policy<\/span><\/a>.<\/span><\/p>

COMMENTS<\/span><\/h6>

When you leave comments on the website we collect the data shown in the comments form, and also the IP address and browser user agent string to help spam detection.<\/span><\/p>

CONTACT FORM<\/span><\/h6>

Information submitted through the contact form on our site is sent to our company email, hosted by Zoho. Zoho adheres to the EU\/US \u201cPrivacy Shield\u201d policy and you can find more information about this here: <\/span>Zoho Privacy Policy<\/span><\/a>.<\/span><\/p>

These submissions are only kept for customer service purposes they are never used for marketing purposes or shared with third parties.<\/span><\/p>

GOOGLE ANALYTICS<\/span><\/h6>

We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behavior on our website please use this link: <\/span>Google Analytics Opt-out<\/span><\/a>.<\/span><\/p>

CASES FOR USING THE PERSONAL DATA<\/span><\/h6>

We use your personal information in the following cases:<\/strong><\/p>